SYZLON ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website syzlon.com or use our services.
1. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Fill out our contact form
- Request a demo or consultation
- Apply for a job on our Careers page
- Subscribe to our communications
This information may include your name, email address, phone number, company name, and any message you provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages visited. This is done through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you information about our products and services (with your consent)
- Improve our website and user experience
- Process job applications
- Comply with legal obligations
- Prevent fraud and ensure security
3. Legal Basis for Processing (GDPR)
For users in the European Union or United Kingdom, we process your personal data under the following legal bases:
- Consent — where you have given us explicit consent
- Legitimate interests — to operate and improve our business
- Contractual necessity — to fulfill our obligations to you
- Legal obligation — where required by law
4. India DPDP Act Compliance
In accordance with India's Digital Personal Data Protection Act, 2023 (DPDP Act), we process personal data only for lawful purposes with your consent or as permitted by law. You have the right to:
- Access your personal data we hold
- Correct inaccurate or incomplete data
- Withdraw consent at any time
- Nominate a person to exercise rights on your behalf
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist us in operating our website and conducting our business
- SAP and technology partners where necessary to deliver services
- Legal authorities when required by law
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years.
7. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings or our Cookie Policy. Please see our Cookie Policy for more details.
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: [email protected]
- Phone: +91 9790028408
- Address: V V Plaza, 6/869-7, Vagurampatti, Trichy Road, Namakkal – 637002, Tamil Nadu, India